Subscription Information and Management

Activate Your Member Subscription

Shortly after payment has been received in the ASM member subscription office, new subscribers will be sent an e-mail or letter with activation instructions. New online subscribers will need their ASM member customer numbers. Note that you will be creating a username and password for your online journal subscription; this is a separate profile from your ASM membership record. To activate, click here

If you renew an active online journal subscription, the expiration date for your online record should be updated shortly after your renewal is processed. If you find that you cannot access your online subscription journals, you might need to repeat the activation process.

Activate Your Institutional Subscription

Approximately 2 weeks after payment has been received in the ASM institutional subscription office, new subscribers will be sent an e-mail or letter with activation instructions. New online subscribers will need their ASM institutional online subscription customer number.

For an institutional online subscription renewal, before you renew, it is important that you review the subscription agreement terms and conditions (site license) that apply to the year for which you are renewing, since the license may have changed from that of the previous subscription year. Please review ASM's 2009 site license.

By activating your subscription, you agree to our subscription license terms and conditions. To activate, click here

If you renew an active online institutional journal subscription using the same customer number, the expiration date for your online record will be updated shortly after your renewal is processed. If you find that your users cannot access your online subscription journals, you might need to repeat the activation process. If you renew a lapsed online journal subscription, you may need to repeat the activation process.

Subscription Prices

Clinical and Vaccine Immunology and Eukaryotic Cell will be online-only journals for 2009. Print back issues and volumes are still available. Please contact our asmjournals{at}asmusa.org.

2009 Member Rates (Only individuals are eligible for member rates.).

2009 Institutional Rates (These rates are primarily for institutions; however, an individual may subscribe at these rates.)

Click Here to download the 2009 Pricing Catalogue.

Ordering Procedures for ASM Members

ASM members receive deep discounts on journal subscriptions plus other member benefits. To subscribe to a print or online ASM journal as a member, please do the following:

Individuals can complete the appropriate membership application at http://estore.asm.org. Full, Postdoctoral, and Transitional members save $2 by paying their dues online. Alternatively, members can produce a pro forma invoice after completing the membership application and send their payment to the Member Subscription Office address listed below. No discount applies.

Renewing members can renew online. Members preferring not to pay online with a credit card have the option of printing a customized invoice. To do so, you must access renew online and choose "Offline payment method" when you get to the pre-checkout page. An invoice suitable for printing will be produced that you can then print and submit with your payment. Full members are eligible to receive $15 off select ASM Press titles in the ASM eStore if they renew their 2009 membership ONLINE by midnight EST 12/31/08. Producing a pro forma invoice, which is then faxed or mailed to ASM does not constitute renewing online and will not qualify for a discount. No book discount is awarded to Full renewals processed online after 12/31/2008 eStore.

For online subscribers: Approximately two weeks after payment has been received at ASM, new subscribers will be sent an e-mail or letter with instructions for obtaining access. The letter will direct you to an online form, where you will be asked to provide the following information for your journal subscription record:

• Name, phone number, and e-mail address
• ASM member number (included with the letter)
• A user name and a password that you can easily remember

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Ordering Procedures for Institutions

An online subscription provides access for an institution in one geographic location (e.g., one city) that has 1 - 200 (price A), 201 - 1,500 - (price B), or 1,501 - 3,500 (price C) doctoral students (PhD, MD, or DVM, etc.) and post-doctoral programs plus faculty and postdoctoral programs in the Life Sciences (life science employees for companies). If you require a quote for over 3,500 such individuals or for a multisite institution, please e-mail asmjournals@subscriptionoffice.com

All institutional subscribers must agree to this license before access is granted (subscribers will be asked to agree online during access activation - please do not mail us a signed agreement). Please review the terms and conditions outlined in the 2009 online site license.

Submit your order and payment to your subscription agent or directly to the ASM Institutional Subscription Office. If you are ordering through a subscription agent, it is important that they submit your site administrator contact information to us. This will allow us to process your order promptly and contact the correct individual with activation instructions via e-mail. Once your order and payment have been received and processed by ASM's Institutional Subscription Office, a letter or e-mail with instructions for obtaining access to the online journal(s) will be sent to your site administrator. This letter will give direction to an online form to provide the following information necessary to activate the online subscription:

• Institution's IP address(es)
• Contact name, title, phone, fax, and e-mail
• Customer number (included in the letter)

• ASM Institutional Subscription Office
  P.O. Box 11127
  Birmingham, AL 35202-1127
  USA
  Phone: U.S. and Canada, 1-800-633-4931
  Rest of World, 205-995-1567
  Fax: 205-995-1588
  E-mail: asmjournals{at}subscriptionoffice.com

• Rachel A. Peckover
  Regional Account Manager, North America
  875 Massachusetts Avenue
  7th Floor
  Cambridge,MA 02139
  USA
  Phone: 1 617 395 4013
  Fax: 1 617 354 6875
  E-mail:asmusa{at}pcgplus.com



• Annika Lindemann
  Regional Account Manager, Europe
  Unipart House
  Garsington Road, Oxford OX 4 2GQ
  UK
  Phone: +44 (0) 1865 397848
  Fax: +44 (0) 1865 3978011
  E-mail: asmeu@pcgplus.com

How To Use This Site Without a Subscription

If your institution did not subscribe to any online ASM journals in 2008,you’re eligible for a free 3-month trial subscription to all 11 ASM journals, which must conclude by November 30, 2008. To take advantage of this offer, simply download this Application Form and submit the completed form to ASM at asmusa{at}pcgplus.com

Without a subscription, you have access to the tables of contents, abstracts, and search features (except figure/table searching). For the primary-research journals, access to accepted manuscripts and full-text articles is limited to subscribers until 6 months after the final published version is published, at which time access becomes free to everyone. For the review journals, Microbiology and Molecular Biology Reviews and Clinical Microbiology Reviews, access to full-text articles is limited to subscribers until 1 year after an issue's publication, at which time access becomes free to everyone.

You can purchase short-term, online access to an article. Click into the full text or PDF of the article on the ASM website. If you are not accessing an online journal subscription, you can purchase the article for limited time viewing.

Managing Your Member Online Subscription

• Learn about or modify "CiteTrack" alerts : a personal research alerting service (To modify your existing CiteTrack alerts, click on an individual journal's CiteTrack sign-up pages)



• Sign up to have the table of contents ("e-tocs") e-mailed to you



• Sign up to receive notices of accepted manuscripts posted online ahead of final publication



• Learn about Figure/Table Searching



• What to do if you forget your member number. First please make sure that your e-mail address is updated in your journal subscription record. If you cannot change this in the record, send your online subscription username and request an e-mail update.



• How to view or change your subscription information. Please make sure that your e-mail address is updated in your journal subscription record. If you cannot change this in the record, send your online subscription customer number and request an e-mail update. Please also update your ASM membership information by logging in to the membership directory and clicking on "My Profile" at the top of the page. Both will be needed, one for your online journal subscriptions and the other for your ASM membership.



• ASM members, please note that your online journal profile is separate from your ASM membership record. You will create a username and password for your online journal subscription.



• How to change your online subscription password. First make sure that your e-mail address is updated in your journal subscription record. If you cannot change this in the record, send your online subscription customer number and request an e-mail update.



• What to do if you forget your online journal user name and/or password Please make sure that your e-mail address is updated in your journal subscription record. If you cannot change this in the record, send your online subscription customer number and request an e-mail update.



• Problems? Please read: Frequently Asked Questions about online member subscriptions or contact the Member Subscription Office:
  
  Member Subscription Office
  American Society for Microbiology
  1752 N Street, NW
  Washington, DC 20036-2904
  USA
  Phone: 202-942-9319
  Fax: 202-942-9346
  E-mail:service{at}asmusa.org
  
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  Managing Your Institutional Online Subscription

  Site Administrator Only:
  
  
  • Send us feedback if you are unable to access the full text and your institution has an online subscription.
  
  
  
  • View your Institutional Usage Reports
  
  
  
  • How to view or change your subscription information. Please make sure that your subscription administrator e-mail address is updated in your journal subscription record. If you cannot change this in the record, send your online subscription customer number and request an e-mail update.
  
  
  
  • What to do if you forget your customer number.
  
  
  
  • How to change the administrator username and/or password. First make sure your e-mail address is correct in your journal record. If you cannot change this in the record, send your online subscription customer number and request an e-mail update.
  
  
  
  • What to do if you forget the administrator username and/or password. First make sure your e-mail address is correct in your journal record. If you cannot change this in the record, send your online subscription customer number and request an e-mail update.
  
  
  
  • Problems? Please read: Frequently Asked Questions about Institutional online subscriptions or contact the Institutional Subscription Office:
  
  Institutional Subscription Office
  American Society for Microbiology
  P.O. Box 11127
  Birmingham, AL 35202-1127
  USA
  Phone: U.S. and Canada, 1-800-633-4931
  Rest of World, 205-995-1567
  Fax: 205-995-1588
  E-mail:asmjournals{at}subscriptionoffice.com
  
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  Managing Your Print Subscription

  Member Print Subscriptions
  
  

  Change of Mailing Address for the Print Journal: you may change your mailing address online by logging in to the membership directory and signing in with your ASM member username and password at the top of the page.

  Print Subscription Refund/Exchange Policy: All journal cancellation requests must be received in writing; verbal subscription cancellations are not acceptable. A prorated credit for cancelled journals will be issued. Refunds will not be issued to U.S. and Canadian members unless the refund amount is over $5. Refunds will not be issued to international members unless the refund amount is over $20.

  No ASM member may cancel his/her membership; only journal subscriptions may be cancelled.

  Member Print Subscription Claims: Members can submit requests to replace missing or damaged journal issues online using the member claim form at http://www.asm.org/MemberClaims/MemberClaims.aspx. Members must be logged in with their ASM membership username and password to access this feature.

  Claims- Once delivery begins, claims for print journals must be submitted within the following time frames:
  
  
  • Claims for the U.S., Canada, and Mexico must be made within 3 months of the mailing date
  
  
  
  • Claims for outside the U.S., Canada, and Mexico must be made within 6 months of the mailing date
  
  
  
  • Missed issues will be replaced one time only free of charge, and a maximum claim of 3 issues per subscriber per year will be accepted. All claims exceeding this limit must pay a shipping/handling fee of $35.00 for any claimed issues.
  
  
  Institutional Print Subscriptions
  
  

  Change of Mailing Address for the Print Journal: You may notify the institutional subscription office, and include the journal title(s), your institutional subscription number, your OLD ADDRESS, and your new address.

  Institutional Print Subscription Claims: Missed issues for institutions who subscribe directly through ASM will be replaced one time only free of charge, and a maximum claim of 3 issues per subscriber per year will be accepted. A shipping/handling fee of $35.00 will be charged for each claimed issue over and above this limit.

  Claims- Once delivery begins, claims for print journals must be submitted within the following time frames:
  
  
  • Claims for the U.S., Canada, and Mexico must be made within 3 months of the mailing date
  
  
  
  • Claims for outside the U.S., Canada, and Mexico must be made within 6 months of the mailing date
  
  
  
  • Missed issues will be replaced one time only free of charge, and a maximum claim of 3 issues per subscriber per year will be accepted for direct ship-to's. All claims exceeding this limit must pay a shipping/handling fee of $35.00 for any claimed issues.
  
  
  
  
  

  Information for Subscription Agents

  General Information:

  •Cancellations are not allowed except for duplicate payments. A duplicate payment is considered to be one or more orders for the same journal version.

  •Complete back-volume orders will be shipped bulk by traceable carrier. The agent is responsible for paying all shipping costs, duties, and/or taxes.

  •Consolidated Order Claims: Missed-issue claims will not be accepted for bulk orders delivered to an agent’s consolidated shipping address.

  •Damaged-issue claims must be received within 10 days of delivery.

  •Switching from Print to Online: a $35 fee will be assessed for switching orders from print on online.

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  Frequently Asked Questions

  Problems? Please read:
  
  Frequently Asked Questions about online member subscriptions
  Frequently Asked Questions about online institutional subscriptions
  
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  How To Order Single Issues

  Single issues of ASM journals are available: $50, members; $100, nonmembers; Canadians add applicable taxes. For Microbe, single-copy cost: $5 for members and nonmembers. Payment must accompany orders and should be mailed to the Finance Dept, ASM, 1752 N Street, NW, Washington, DC 20036-2904, USA.

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  Contact ASM Members:

  Member Subscription Office
  American Society for Microbiology
  1752 N Street, NW
  Washington, DC 20036-2904
  USA
  Phone: 202-942-9319
  Fax: 202-942-9346
  E-mail: service@asmusa.org
  
  Please note: Messages about Member Service issues, member claims, and back volume sales to members should be directed to service@asmusa.org.
  
  For Institutions:
  
  ASM Institutional Subscription Office
  American Society for Microbiology
  P.O. Box 11127
  Birmingham, AL 35202-1127
  USA
  Phone: U.S. and Canada, 1-800-633-4931
  Rest of World, 205-995-1567
  Fax: 205-995-1588
  E-mail: asmjournals@subscriptionoffice.com
  
  

  Please note: Messages about institutional claims (online & print), invoice requests, agent orders, lost online activation instructions, and back volume sales to institutions should be directed to asmjournals@subscriptionoffice.com.

  To better assist users with issues related to technical troubleshooting, impact factor inquiries, institutional usage statistic inquiries, or username/password retrieval, please redirect your inquiry via Feedback to HighWire. If you are currently logged on to an ASMjournal site, the red Feedback button can be found at the top of the page that you are viewing. By using Feedback directly from the specific ASM journal website, it will allow us to provide more expeditious and accurate assistance to all of our users.

  Other Frequent ASM journal-related Inquiries:
  
  • Institutional quotes and pay-per view inquiries should be directed to ejournals@asmusa.org
  • Questions or inquiries related to manuscript submission or the peer review process should be directed to journalsrr@asmusa.org
  
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  Antimicrob. Agents Chemother.	Clin. Vaccine Immunol.
  J. Clin. Microbiol.	ALL ASM JOURNALS

  
  Copyright © 2008 by the American Society for Microbiology. All rights reserved.